FAQ

What is the Affordable Connectivity Program?

The Affordable Connectivity Program is a FCC benefit program that helps ensure that families and households can afford the broadband internet they need for work, school, healthcare and more.

This new benefit connects eligible households to more job opportunities, healthcare services, virtual classrooms & much more!

 

What do I receive by applying for the ACP benefit through ACPSource.com?

While applying through ACPSource.com, you can choose to receive a free smartphone or tablet with one-time $11 payment.

 

How long will I be able to use the device?

You will be able to use your ACP device as long as you keep service. Customers will receive an annual ACP renewal notice in the mail when their one year is almost up.

 

When was the Affordable Connectivity Program launched?

The Affordable Connectivity Program was launched on January 1, 2022 with 14 billion in funding from the federal government.

 

Who is eligible for the Affordable Connectivity Program?

A household is eligible if a member of the household meets one of the criteria below:

1) Has an income that is at or below 200% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;

2) Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, in the 2019-2020, 2020-2021, or 2021-2022 school year;

3) Received a Federal Pell Grant during the current award year;

4) Meets the eligibility criteria for a participating provider's existing low-income program.

 

Eligibility

Consumers qualify for the Affordable Connectivity Program through participation in Lifeline or a Lifeline-qualifying program, by meeting certain income requirements program,

Only one ACP Program benefit and one device discount is allowed per household.

You will need to be enrolled in & have one of the following documents to qualify for the Affordable Connectivity Program:

  • CalFresh, Food Stamps
  • Medicaid/Medi-Cal
  • Unemployment/EDD
  • Supplemental Security Income (SSI)
  • Pell Grant Recipients in the Current Year
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Federal Public Housing Assistance or Section 8
  • Women, Infants and Children Program (WIC)
  • National School Lunch Program (NSLP)
  • Bureau of Indian Affairs General Assistance
  • Income Eligibility